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ServeWise online Responsible Service of Alcohol course - England and Wales

Training for staff working in licensed premises.

This self-paced online training course is highly recommended for hospitality staff in England and Wales and equips participants with the knowledge to promote responsible alcohol service and enhance customer interactions. Covering key aspects of The Licensing Act 2003, the course includes topics such as liquor licensing basics, premises licenses, legal compliance, age-related and other offences, alcohol awareness, refusing service, and managing customer conflict. It offers flexibility to study at your own convenience from any location with internet access.
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Our students love us

Having completed the ServeWise online course, I think that the course was great, the ‘take notes’ and ‘jargon buster’ facilities were very useful.
Jennifer
We were worried about the new laws and how to train the staff properly, I bought courses for all of my staff and was impressed at how easy and suitable this course was for us. The posters provided in the course have also came in useful and are on our pub walls.
Irene
The course was laid out very well, all of the relevant information was there and was easy to understand. ’Doing this course saved me a lot of time and I also learned a lot about the new laws and how they affect me at work.
John